Refund Policy

At Barki Brand LLC, we strive to provide our customers with high-quality stationery products. However, we understand that there may be instances where you need to return or exchange an item. Please read our refund policy carefully to understand your options.

Returns/Exchanges

All returns, exchanges, or refund requests must first be authorized by contacting our Customer Service Department. You have 30 calendar days to return or exchange an item from the date of purchase. To be eligible for a return or exchange, your item must be new, unused, and in its original packaging with all accessories included. Please ensure that you provide a receipt or proof of purchase when making a return or exchange. Additionally, all returns or exchanges must have a Return Merchandise Authorization (RMA) number provided by our Customer Service.

Please note that if the return or exchange is a result of our error or defect, you will not be charged for return shipping and handling. However, for all other returns or exchanges, customers are responsible for all shipping costs incurred. Shipping costs are non-refundable.

Collect on Delivery (COD) shipments will not be accepted. Items that are deemed to be unacceptable for resale cannot be refunded. We kindly request that you properly pack your items to protect against damage during delivery.

Refunds

Upon receipt and inspection of your returned items, you will be notified regarding your refund. If approved, a refund will be issued within 7 business days. Please note that refunds will only be made to the original method of payment. Shipping costs are non-refundable unless the return is a result of a defect.

If you have any further questions or concerns about our refund policy, please contact our Customer Service Department. We are here to assist you and ensure your satisfaction with our stationery products.