Warranty
Our warranty covers all defects in materials and workmanship. It does not cover damages through improper usage, negligence, abuse, transportation damage, acts of nature, or accidents (including failure to follow the instructions supplied with the product.)
Warranty period varies between products and can be found inside the product package. The warranty period begins from the date of purchase unless otherwise noted. This limited warranty is available only to the original purchaser and is valid in the United States and Canada only. Proof of purchase may be requested for warranty claim. Aero Thunder’s liability is limited to the repair or replacement, at its discretion of any defect and does not include any liability for indirect, incidental or consequential damage of any kind.
Important note on shipped tables: customers should refuse delivery of any items that appear to be damaged. Returns, refunds, or exchanges may not be accepted once an item is signed for and delivery accepted.
Pickleball Paddle Limited Warranty
Aero Thunder warrants the paddles to be free from major defects in workmanship and materials when used for the intended purpose under normal use and conditions FOR A PERIOD OF 6 MONTHS FROM THE DATE OF RECEIPT ON ORIGINAL PURCHASE* in the United States and Canada. Warranty is non-transferable and only valid to the original purchaser. Warranty does not apply to replacement paddles.
What Aero Thunder Covers
This warranty covers all manufacturer defects, missing parts, and workmanship.
If during the Limited Warranty period, any part or component of the product is found to be defective, Aero Thunder will, at their own discretion:
- Replace the defective part or product with a new part or product (either the same model or of equivalent value).
- If purchased from an authorized retailer, please follow the retailers return/exchange policy prior to reaching out to Aero Thunder customer service. Aero Thunder’s obligation to replace or exchange the part or product, shall not exceed the amount of the original purchase price of the product. Aero Thunder is not liable for loss of use of the product, or other consequential or incidental costs, expenses, or damages incurred by the customer.